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Our Privacy & Cookies Policy 

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1. Who We Are

© 2025 Sleighdon Halls Ltd.
Curated festive experiences across the UK
information@sleighdonhalls.co.uk

124-128 City Road, London, England, EC1V 2NX

We are the data controller for the personal information you provide.

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2. Information We Collect

We may collect:

  • Your name and contact details (e-mail address, telephone number)

  • Enquiry and booking details

  • Preferences you share regarding your stay or requested services

We collect this information when you:

  • Complete a form or enquiry on our website

  • Join our waitlist to receive a brochure or early booking access

  • Correspond with us by e-mail or telephone

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3. How We Use Your Information

We use your information to:

  • Respond to enquiries and prepare proposals

  • Send requested materials such as our festive brochure

  • Provide updates about holiday-stay availability and related offers

  • Maintain internal records and improve our service

We never sell or rent your data to third parties.

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4. Lawful Basis for Processing

We rely on one or more of the following lawful bases under UK GDPR:

  • Consent – when you subscribe or request information.

  • Contract / pre-contract steps – to provide details about your potential booking.

  • Legitimate interests – for limited administrative communication consistent with your enquiry.

You may withdraw consent at any time by clicking Unsubscribe in our e-mails or contacting us directly.

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5. How We Store and Process Data

Your data is stored securely and retained only as necessary for the purposes above.

We use a small number of trusted service providers, acting as data processors on our behalf:

  • Wix.com Ltd – website hosting, contact forms, and site security.

  • Zapier Inc. – automation of form data between our internal systems.

  • SendGrid (Twilio Inc.) – delivery of marketing and transactional emails.

  • Google Workspace (Gmail) – business email hosting.

  • GoDaddy Ltd – domain management and related services.

Each of these organisations operates under a data-processing agreement that includes Standard Contractual Clauses or equivalent safeguards for any transfers outside the UK.
They process your information only under our instructions and never use it for their own marketing.

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6. Data Retention

Subscriber details are kept while you remain subscribed or have an active enquiry.
If you unsubscribe, we suppress or delete your data within 30 days.

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7. Your Rights

You have the right to:

  • Access a copy of your data

  • Request correction or deletion

  • Withdraw consent

  • Object to processing

To exercise these rights, e-mail information@sleighdonhalls.co.uk
You may also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

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8. Cookies

What Are Cookies?

Cookies are small text files stored on your device to help our site function and analyse usage.

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How We Use Them

We use:

  • Essential cookies – for core site functions and security.

  • Analytics cookies – (Google Analytics) to understand visitor behaviour.

  • Advertising cookies – (Meta Pixel & Google Ads) to measure campaign effectiveness.

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Managing Cookies

When you first visit our site you’ll see a cookie banner where you can accept or manage settings.
You can also adjust cookies through your browser preferences.
Disabling essential cookies may affect site functionality.

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9. International Transfers

Some processors store data outside the UK.
We ensure appropriate safeguards through approved Standard Contractual Clauses or other mechanisms recognised by the ICO.

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10. Changes to This Policy

We may update this policy periodically.
Any material changes will appear here with a new “last updated” date.

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11. Contact Us

For privacy enquiries, please contact:
© 2025 Sleighdon Halls Ltd.
information@sleighdonhalls.co.uk

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Privacy Notice

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1. Who we are

 

Sleighdon Halls Ltd (“we”, “us”, “our”) provides bespoke event and hospitality planning services, including the organisation and coordination of private festive stays and experiences.

 

We are the data controller for the personal data we collect and process.

 

Contact details:

Email: information@sleighdonhalls.co.uk

Registered office: 124-128 City Road, London, England, EC1V 2NX

 

2. What personal data we collect

 

We may collect and process the following types of personal data:

 

Client names, addresses, email addresses and telephone numbers

 

Guest details relevant to the Event (such as names, dietary requirements or accessibility needs)

 

Payment and invoicing information

 

Correspondence and communications relating to the Event

 

We only collect data that is necessary for the planning and delivery of our services.

 

3. How we use personal data

 

We use personal data to:

 

prepare contracts and invoices

 

plan, organise and deliver Events

 

liaise with venues and third-party suppliers

 

manage dietary, accessibility and logistical requirements

 

comply with legal and accounting obligations

 

We do not use personal data for unrelated purposes.

 

4. Sharing personal data

 

We may share relevant personal data with trusted third-party suppliers (such as venues, caterers or service providers) only where necessary for the delivery of the Event.

 

All third parties are required to handle personal data in accordance with applicable data protection laws.

 

5. Legal basis for processing

 

We process personal data on the basis that:

 

it is necessary for the performance of a contract

 

it is necessary for legitimate business interests

 

it is required to comply with legal obligations

 

Where required, consent will be obtained.

 

6. Data security

 

We take appropriate technical and organisational measures to protect personal data, including restricted access to files and secure digital storage.

 

7. Data retention

 

We retain personal data only for as long as necessary:

 

Contract and financial records are retained in accordance with legal requirements

 

Event-related personal data is deleted once no longer required

 

8. Your rights

 

You have the right to:

 

request access to your personal data

 

request correction or deletion

 

object to or restrict processing

 

lodge a complaint with the Information Commissioner’s Office (ICO)

 

Requests can be made by contacting us using the details above.

 

9. Changes to this notice

 

We may update this Privacy Notice from time to time. The most recent version will always be available on our website.

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